2020 was a year like no other.

Fresh off our agency, Redstamp, winning a local ‘Business of the Year Award’ and celebrating a ninth year of consistent growth, the COVID-19 pandemic swept through the world, closing deals, canceling contracts, and shutting doors.

Slowly but surely, our project collaborators got laid off and email communication started to bounce.

What remained was a team of world-class talent. And we were determined to do whatever it took to keep as many people employed as possible.

You’re only as good as the information you have access to

During the pandemic, our conversation naturally turned philosophical.

How will this global catastrophe influence the working world? What impact will AI have on the future of information? Are business operations changed forever?

We discussed whether remote work would take precedence, how teams would need to rely more on asynchronous comms, and how AI integrations would quickly become “the new normal.”

Amongst this pondering came a simple yet powerful idea: that artificial intelligence is only as good as the information it has access to.

With this in mind, we set ourselves an ambitious goal.

Create a functional AI product that transforms vast amounts of data into accessible, actionable knowledge.

To secure the livelihood of our team and develop a new product with limited revenue, we leaned on loans, government grants, and old-fashioned bartering to create a product runway our team would be proud to work on.

The development: building a blueprint for success

First, we discussed our concept on hundreds of calls, speaking with innovative leaders in software and technology to discuss remote work and information management.

The same challenge repeatedly came up: creating knowledge in different places with limited centralized access.

We partnered with a technical agency also looking to provide work and continued employment for their team members.

Together, we built an MVP, which quickly attracted a CFO and an investor. This helped expand the team to include a CTO and other key members.

To keep ourselves accountable, we created a list of non-negotiables—no matter what we were up against:

• Beautiful, functional products solve real problems: Our mission is to destroy the world’s barriers to knowledge by building an organization that creates the most innovative knowledge-enhancing tools for business.

• Great work earns users: SaaS has come a long way since we started Redstamp ten years ago. Our product has to stack up alongside the competition.

• The best technology enhances productivity automatically: Without complicating it or requiring heavy user effort. Simplicity is best.

• Do things worthwhile (and do them long-term): Our agency is a B-Corp, and Pilot must meet this certification, too.

Against all odds, after three years filled with adventure and challenge, Pilot is here.

Welcome aboard: we’re ready to launch

Pilot helps organizations navigate their knowledge base, streamline workflows, and improve team collaboration by making it fast and easy to access information.

From onboarding new hires and facilitating employee training to initiating projects, providing oversight, and distributing policies, Pilot elevates the Google Workspace experience into the next stratosphere.

Here’s how:

• A knowledge base and Wiki for business: Transform Google Drive and create one centralized location for all business files, folders, and documentation.
• Your company brain, powered by AI: Ask any question you want, and as long as the answer exists inside your knowledge, Pilot will answer using AI inside Slack, SMS, or a web-based interface.
• Supports 1,800+ integrations: Including Miro, Figma, Notion, YouTube, Slack, GitHub, Airtable, Canva, Loom, and Vimeo.
• Enhanced user access management: Ensure the security, integrity, and confidentiality of your knowledge. Add or remove users in one click.
• Gamify knowledge with Badges: Create engagement with AI-generated quizzes based on a specific set of knowledge items.

Soon, Pilot will automatically transform and enhance your knowledge with real-time suggestions and improvements powered by AI.

We also plan to include translations and disability enhancements to make good on our promise to destroy the barriers to knowledge access.

This way, all team members can access information in whatever way is best suited to their needs.

Collaborate, innovate, and grow faster using Pilot as your in-house navigator.

The knowledge base of the future has landed. Are you ready to take flight?

 Sign up today. 

Thanks for checking out our March Logbook. Here’s everything we’ve been working hard on:

➕18 New Integrations

We added 18 new tools to our ever-growing integrations list, including Airtable, Dropbox, Clickup, Evernote, Tableau and more! Check out our integration library here. Now, you can seamlessly integrate Pilot with even more tools to make your knowledge base more powerful than ever.

🔗Shareable Anchor Links

Now, you can easily share specific sections of content with others by linking directly to anchor points within documents.

🔍New Search Results Page

We've added a dedicated search results page, allowing you to view and navigate through search results more efficiently.

🤖Improved Search/ChatGPT Capabilities

ChatGPT is now accessible in private wikis. ChatGPT public/standard wikis are also viewable at all locations within the organization.

🗞️Other News

• Updated playlist sidebar: We've updated the playlist sidebar for improved navigation and organization of your playlists, making it easier to manage your content.
• Ability to remove comments from file: You can now easily remove comments from files, giving you more control over your content and discussions within the platform.
• Login directly to the billing page: Now, you can log in directly to your billing page using a specific URL to save you a few clicks!

That's all for our March updates! Stay tuned for more exciting features and improvements coming your way in April.

Welcome to our February Logbook. Just a heads up, we have some exciting news to share with you in the upcoming weeks. Keep your eyes peeled! 🎉👀

Meanwhile here’s a sneak peek into what we’ve been working on in February:

🗒️ Billing Page & Plan Functionality

We've added a brand new billing page where you can manage your Pilot subscription hassle-free. Keeping track of your plans and member seat usage will be easy peasy.

🔗 Renaming Links

You can now rename links just like you do with regular files. This makes organizing stuff in the app way easier and gives you more control over your content.

🗳️ Adding Folders/Files via URL

Ever wanted to add stuff by just copying and pasting URLs? Well, now you can! It's a super quick way to organize and upload your content.

🔎 Scroll-to-Search

Say goodbye to endless scrolling! With our new scroll-to-search feature, when you click on a file in search results, we'll automatically take you to the exact spot where your search phrase is. It's like magic!

👋 Emojis in the Side Navigation Menu

We've spiced up the side navigation menu with emojis! It adds a bit of fun and personality to your navigation experience.

🗞️ Other News

• Visual/functionality updates: We've spruced up playlists, individual file, and folder pages to make them look and work even better. You'll notice some cool changes next time you're browsing around.
• Accessibility features for Playlist Page Cards: We've added some accessibility features to make sure everyone can easily use our playlist pages. Accessibility matters, and we're working to make our app more inclusive.
• Trial period expired page: If your trial period is over, don't worry! We've set up a special page just for you. It'll give you all the info you need and guide you on what to do next. No confusion, just clear instructions.
• Log in with different accounts: Need to switch between accounts? No problem! We've added a handy new button that lets you log in with different accounts easily. It's all about making your life simpler.

Welcome to our first-ever monthly logbook! 🎉 We're excited to keep you in the loop about the latest enhancements, fixes, and new features that we've been working hard on.

In our monthly logbook, you'll find a detailed breakdown of the changes we've made, from bug squashes to shiny new additions. Our team has been listening closely to your suggestions and addressing issues to ensure Pilot continues to meet and exceed your expectations.

Thank you for being a part of our journey. We can't wait to share what's in store. Now, let's dive into the details!

🔐 Introducing Password-Protected Public Wikis

Strengthen the security of your public wikis with password protection, providing an additional layer of control over access to sensitive information.

🤖 Explore Ask AI in Beta!

Try it out and get answers instantly. Your feedback is invaluable as we refine this feature.Share your experience with us or suggest improvements by reaching out to support@pilot.io.

😕 New “Report Poor AI Answer” Button on Search Results

Identify and report AI answer discrepancies directly from search results to help us refine the search experience for you and your team.

🗂️ Global Menu for Subfolders and Main Folder

Searching for documents is tedious. That’s why we built the global menu to help you efficiently navigate through subfolders and main folders.

🔎 Revamp of Search and AI Recommendations Results

The search and AI recommendations results got a cool new look!

🗞️ Other News:

• Create playlists easily with the “Add Playlist” button on the playlists index screen
• Links in playlists now direct you to other playlist items, so your team can navigate and discover playlists easier.
• Now, when you click on "X members" from the side navigation bar, you can easily see which members belong to your wiki.
• We've moved the playlist navigation buttons to the left side of the screen, ensuring they won't interfere with assistive technologies that you may be using.
• Take command of feature releases and testing with the new backend feature flipper.
• We optimized login redirects to make sure you are directed to the right place.

Experience the ease of customizing your document order in Pilot. With a simple drag and drop, arrange your documents seamlessly, regardless of their order in Google Drive.

Forget the old hassle of renaming files to achieve the desired order—now, a smooth drag and a gentle drop is all it takes. Your document organization in Pilot stays intact, no matter what changes are made in Google Drive. Embrace the freedom of arranging your documents your way!

The wait is over! We've cleared the runway for everyone—Early Access to Pilot.io is now open to all and remains free during Early Access. Join and take flight instantly!

We've turbocharged Pilot for you! From a revamped side navigation to across-the-board enhancements, experience a snappier, faster Pilot like never before.

With Smart Links, your Pilot wiki now automatically replaces Google links with Pilot links for any document that's also in your wiki. It's linking made smart, simple, and seamless!

Ask any question to your company's wiki; if the answer is in your knowledge, Pilot knows it. Experience the ease of finding precise information instantly!

Glide into a streamlined playlist journey, now faster and snappier. Adding items is a breeze, and with in-line editing, tweaking your playlists is more effortless than ever. Reimagined for a sleek, intuitive feel, every click now cruises. Dive in and experience the future!

P.S. There may or may not be a surprise that awaits as you wrap up a playlist! 🎉